Mindsnap LLC

    Privacy Policy and Personal Data Text

    "Ask ChatGPT"

    Update Date: 25.11.2024

    1. Objective

    Mindsnap LLC ("Mindsnap" or "Company"), aims to process the personal data of users in accordance with general principles of privacy and the provisions of the applicable data protection legislation to the relevant person, particularly Law on Personal Data Protection No. 6698, ("PDP Law") and other applicable legislation. In addition to the PDP Law, this policy also stipulates the extra rights of the individuals, where General Data Protection Regulation (European Union) 2016/679 is applicable.

    Your personal data, which you provided/will provide to our Company and/or obtained by our Company by any external means, may be processed by our Company as "Data Controller";

    • In the context of the objective of processing your personal data and in connection with this purpose, in a limited and measured manner,
    • By maintaining the accuracy and up-to-date version of the personal data as reported or notified to our Company,
    • May be recorded, stored, preserved, reorganized and be transferred to the institutions authorized to request such personal data by law and shall be transferred, classified and shared with third parties within the country or abroad under the conditions stipulated by legislation and upon your explicit consent if necessary, and they may be processed by other means listed under the legislation and be subject to other procedures set forth in the legislation.

    This Privacy Policy is adopted for the continuance and improvement of the activities carried out by Mindsnap in line with the principles set forth in the PDP Law.

    This Privacy Policy describes which data we collect, how we intend to use, store, protect and share the data we collect, how you can withdraw your consent for the processing of these data and how you can correct and revise the data.

    Capitalized terms in this Policy shall have the meanings specified in the Terms and Conditions unless defined separately in this Policy.

    2. Collection of Personal Data and Method

    Mindsnap may process your personal data for the purposes specified in this Privacy Policy.

    The personal data of users collected and used by Mindsnap in particular, are as follows: your name and surname, e-mail address and phone number which we will receive once you contact Mindsnap; your order information if you make a purchase through in-app purchase; messages, phrases, text, information, photos, images, videos, visual and audio records, voice recordings and other data which you have uploaded or transmitted to Ask ChatGPT application (Ask ChatGPT); your profile or social media information if you choose to register; and identifier for advertisers designated in your mobile device used in accessing our services (The Identifier for Advertisers-IDFA), identifier for vendors/developers designated your mobile device (The Identifier for Vendors-IDVF), Internet Protocol Address-IP Address, and (if you give us permission) geolocation information.

    Data Categories and Data Types

    Identity and Contact InformationName, surname, phone number and e-mail address (if you contact us)
    Process SecurityInternet traffic data (network movements, IP address, visit data, time and date information, information about your access and use of our application, time and date information, the time spent on Ask ChatGPT), device name, purchase history, Token ID (when you allow notifications through your device), screen recordings, identifier for advertisers designated in your mobile device used in accessing our services (if you give a permission, the Identifier for Advertisers-IDFA), identifier for vendors/developers designated your mobile device (The Identifier for Vendors-IDVF).
    Profile Information
    (if you choose to register with providing your profile information)    		User ID, nickname, username, profile picture, user token, Open ID, phone number, e-mail address, password
    Social Media Information
    (if you choose to register with your social media account on these networks)

    Through Google: Google user ID, nickname, user name, profile picture, user token, Open ID, phone number, e-mail address

    Through Apple: Apple user ID, nickname, username profile picture, user token, Open ID, phone number, e-mail address

    Through Facebook: Facebook user ID, nickname, username, profile picture, user token, Open ID, phone number, e-mail address

    User Content

    Messages, posts, communication, statements, information, phrases, entries, text, questions, materials, files, documents, links, images, photos, videos, visual and audio records, voice recording, graphics, media, responses, answers, choices, and any content, record or data that you provide, upload, transmit, create, store, use, edit or share with or through Ask ChatGPT.

    We may ask for your permission to access your device's photo file or gallery app, camera and audio recording tools, in order to provide certain services, when you are using Ask ChatGPT, such as to generate output for photos you share or to transcribe your audio recording. You can choose not to allow us to access your photo file or gallery app, camera and audio recording tools by either rejecting our access or later disabling such access in your mobile device settings. However, you may not be able to use certain features of our services if you choose to opt out.

    If you have made a voice recording for transcription via Ask ChatGPT, your voice recordings are deleted from our servers within 24 hours of transcription.

    Please do not share any content that might have sensitive personal information. Furthermore, please be advised that the provision of any financial information, social security numbers, health information, images of other individuals, any information on children, or any other sensitive or confidential information via Ask ChatGPT is strictly prohibited.

    Please note that we do store your user content in accordance with this Privacy Policy and relevant legislation, especially in order to be able to provide services. At any time, you can request the deletion of this information. Your other rights regarding this information are outlined in detail in this Privacy Policy.

    Customer TransactionOrder information
    Marketing DataIDFA, IDVF

    We may collect your abovementioned data directly from you through electronic or physical mediums, your mobile device, third party applications or third party sources which you can access our application through these mediums such as Apple App Store, Google Play App Store (similar platforms together with "App Stores"), for the purposes of compliance with legal obligations, enhancing our services, administering your use of our services, as well as enabling you to enjoy and easily navigate our services.

    We may collect your log data generated while you are using our services/applications (through our products or third party products). This log data may include information such as your device's Internet Protocol ("IP") address, device name, operating system version, the configuration of the app when utilizing our service/application, the time/date of your use of the service/application, and other statistics.

    General Principles Regarding Personal Data Processing

    In accordance with this Privacy Policy, personal data are processed by Mindsnap as a data controller in line with the basic principles named here: (i) being in accordance with law and good faith, (ii) being accurate and, where necessary, up-to-date, (iii) being processed for specific, explicit and legitimate purposes, (iv) being limited for the purpose for which they are processed and data minimization; and (v) being stored for the period stipulated in the relevant legislation or required for the purpose for which they are processed.

    3. Purposes of Processing Personal Data and Legal Reasons

    Your personal data will be processed via automatic or non-automatic means for the purposes stated below, in accordance with the applicable legislation and articles 5 and 6 of the PDP Law where it is expressly permitted by the laws, the establishment of a contract or direct relation to the execution or performance of the contract and for the legitimate interests of Mindsnap provided that your fundamental rights and freedoms are protected.

    a) Purposes of Processing Personal Data

    In accordance with this text, your personal data is processed for the following purposes in accordance with the above general conditions:

    Besides, the purposes of processing personal data may be updated in line with our obligations arising from our company policies and legislation; in particular,

    • Creating user accounts for the service recipients/application users,
    • Customizing our Services, understanding our users and their preferences to enhance user experience and enjoyment using our Services and improve our users' experience,
    • Informing about new products, services and applications and delivering you information regarding advertisements and promotions,
    • Carrying out a digital subscription and in-app purchase processes of service recipients,
    • Carrying out the auto-renewable subscriptions for giving users access to content, services, or premium features in our service,
    • Carrying out the processes of information security,
    • Conducting activities in accordance with legislation,
    • Fulfilling the demands of competent authorities,
    • Conducting the processes of finance and accounting transactions,
    • Conducting communication activities,
    • Conducting the processes of contracts,
    • Carrying out strategic planning activities,
    • Following up requests and complaints.

    Third Party Websites and Applications

    Ask ChatGPT; may contain links to other websites or apps that are unknown to Mindsnap and whose content is not controlled. These linked websites or apps may contain terms and conditions other than Mindsnap texts. Mindsnap cannot be held responsible for the use or disclosure of information that these websites or apps may process. Likewise, Mindsnap shall not have any responsibility for any links from other sites or apps provided to Ask ChatGPT owned by Mindsnap.

    We collect information by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used. You are free to refuse our request for this information, with the understanding that we may be unable to provide you with some of your desired services without it.

    While using the Ask ChatGPT App, you may provide information through third party websites and apps to Mindsnap, please be aware that your liability and obligations against third party apps or website will continue and Mindsnap shall not be held responsible any terms, conditions, rules or policies determined by third parties.

    Cookies

    Cookies are little text files that are stored on the browser or hard drive of your computer or mobile device when you visit a webpage or application. Cookies allow a website to run more efficiently in addition to ensuring the presentation of personalized web pages in order to make you live a faster visit experience which is more fit for your specific personal needs and demands. Containing only data on your website visit history via the internet, cookies do not collect any information, including your personal data/files stored on your computer or mobile device. We may use cookies when it is necessary for operating our services, to enhance our service performance and functionality, and to deliver content, including ads relevant to your interests, on our sites, or third-party sites. You can delete cookies which are already present on your computer and prevent the recording/location of cookies on your internet explorer.

    Internet browsers are predefined to automatically accept the cookies as default. As the management of cookies varies from browser to browser, you may look at the help menu of the browser or application to get detailed information.

    Push Notifications

    Mindsnap may occasionally send you push notifications via its mobile applications regarding application upgrades or notifications about our services. You can always edit such communication and notifications through the settings on your device and stop receiving such communications and notifications.

    Data Storage

    Your data will be stored for the duration specified in the applicable legislation or for a reasonable time until the purpose of processing cease to exist, or during legal periods of limitation.

    Mindsnap may continue to store your personal data, even after the expiry of the purpose of its use provided that it is required by other laws or a separate granted by you in this regard.

    In cases that you allow Mindsnap to store your personal data for additional time by giving your consent, such data shall be immediately deleted, destructed or anonymized upon the expiry of such additional time or once the purpose of processing no longer exists.

    4. Age Limitation

    We do not permit the use of our application by children under the age of 16.

    We do not knowingly collect or process personal data from anyone under the age of 16. If you learn that someone under the age of 16 has provided us with personal information, please contact us at support@askchatgpt.ai. Users under 18 must have permission from their parents or legal guardians to use our Services.

    5. Transferring Personal Data to Third Parties

    The procedures and principles to be applied for transferring of personal data are regulated in articles 8 and 9 of the PDP Law, and the personal and special categories of data of the supplier may be transferred to third parties within the country or abroad since we may use servers and cloud systems located abroad.

    Your personal data may be transferred abroad for the following reasons:

    • Conducting storage and archive activities
    • Conducting business activities
    • Conducting after-sales support services for goods/services
    • Managing customer relationship management processes
    • Correction of technical specifications, technical errors and defects

    Mindsnap may also transfer your personal data to services providers of our Company, third parties such as Facebook SDK, Adjust and Firebase Analytics which are embedded into our service for the following purposes:

    • Sharing identity, communication and transaction security information with authorized public institutions and organizations for the purpose of execution of activities in compliance with legislation, monitor and execution of legal affairs, informing authorized persons, institutions and organizations.
    • Sharing identity and contact information to manage after-sales support services, conduct business activities and manage customer relationship management processes.

    6. Your Rights as the Data Subject

    Pursuant to Article 11 of the PDP Law, you may request the following regarding your personal data by applying to Mindsnap:

    • Learn whether or not your personal data have been processed;
    • Demand for information as to if your personal data have been processed;
    • Learn the purpose of the processing of personal data and whether data are used in accordance with their purpose;
    • Know the third parties in the country or abroad to whom your personal data have been transferred;
    • In case the personal data is processed incompletely or inaccurately; requesting notification of the transactions made under this scope to third parties to whom personal data have been transferred;
    • Request deletion, destruction or anonymization of personal data if the reasons for the processing have disappeared and request notification of the transactions made under this scope to third parties to whom personal data have been transferred;
    • Object to occurrence of any result that is to your detriment by means of the analysis of personal data exclusively through automated systems;
    • Request compensation for the damages in case you incur damages due to unlawful processing of your personal data.

    GDPR Rights

    Where General Data Protection Regulation (GDPR) is applicable, data subjects have the following rights:

    • Right of access - Learning whether personal data is being processed and, if so, accessing your personal data and the information regarding the processing of your personal data,
    • Right to correction - To request the correction of information that you believe is inaccurate or the completion of information that you believe is incomplete by Mindsnap,
    • Right to delete – To request deletion of personal data under the conditions stipulated in GDPR,
    • The right to restrict processing - To request the restriction of the processing of personal data under the conditions stipulated in the GDPR,
    • Right to object to processing - To object to the processing of personal data under the conditions stipulated in the GDPR,
    • Right to data portability - To request the data collected by Mindsnap to be transferred directly to another organization or under certain conditions,
    • Objection to the occurrence of a result against the person himself/herself, by analyzing the processed data exclusively through automatic systems, including profiling.

    In the application that includes your explanations about the right you have as the data subject and exercise your rights stated above and that you request to exercise; your request must be explicit and understandable, if the subject of your request is related to you or if you are acting on behalf of someone else, you must be specially authorized in this regard and your authority must be documented, the application must contain identity and address information and documents proving your identity must be attached to the application. Our Company will enable you to file such requests through the "Data Subject Application Form" at support@askchatgpt.ai. In accordance with Article 13 of the PDP Law, our Company will finalize your requests, free of charge, within 30 (thirty) days at the latest depending on the nature of the request. In case the request is rejected, the reason or reasons for the rejection will be notified in writing or electronically along with its justification.

    If you believe that we or someone with whom we have transferred your data is violating your rights, you can file a complaint to the data protection authority in your country and to other competent supervisory authorities.

    This Privacy Policy may be revised by our Company when deemed necessary. If you continue to access Ask ChatGPT and use or access Ask ChatGPT without benefiting from the Services offered by Mindsnap after the notification period, you shall be deemed to have allowed the changes in this Privacy Policy.

    Contact Information

    Company Title:Mindsnap LLC
    Address:Wyoming, United States
    Website:askchatgpt.ai
    E-mail:support@askchatgpt.ai